As the lead agency in social welfare and development, the Department exercises the following functions:

  • Formulates policies and plans which provide direction to intermediaries and other implementers in the development and delivery of social welfare and development services.
  • Develops and enriches existing programs and services for specific groups, such as children and youth, women, family and communities, solo parents, older persons and Persons with Disabilities (PWDs);
  • Registers, licenses and accredits individuals, agencies and organizations engaged in social welfare and development services, sets standards and monitors the empowerment and compliance to these standards.
  • Provides technical assistance and capability building to intermediaries; and
  • Provides social protection of the poor, vulnerable and disadvantaged sector, DSWD also gives augmentation funds to local government units so these could deliver SWD services to depressed municipalities and barangays and provide protective services to individuals, families and communities in crisis situation.




The Social Marketing Unit is responsible for undertaking advocacy, social marketing marketing and networking activities to promote social change and to nurture the Department’s relationships with its publics and stakeholders.  SMU shall institutionalize a feedback mechanism to ensure that the development policies and messages embodied in the vision, mission and goal of the Department are effectively communicated.


The Internal Audit Unit (IAU) assists management in all matters relating to operations and management control through the independent appraisal of the adequacy and effectiveness of internal controls, and the conduct of management and operations audits.



The Programs and Operations Division (POD) shall operationalize a focused approach in the development, implementation and management of social welfare and development programs and services.  The POD shall also mainstream the national-initiated and the core poverty reduction programs such as the Pantawid Pamilya, Sustainable Livelihood Program and KALAHI-CIDSS.


The Social Technology  Unit is responsible for the development and enhancement of customer- driven social protection technologies1 addressing the current and emerging needs/ issues of the poor, vulnerable and disadvantaged individuals, groups or families.


The Protective Services Unit (PSU) shall supervise, monitor and provide technical assistance and resource augmentation for responsive and efficient implementation of social welfare and development (SWD) programs and projects to ensure the protection of the vulnerable sectors.  PSU specifically performs the following: Supervises and monitors the operations and implementation of programs/projects and provides technical assistance related to disadvantaged children, youth, women, persons with disabilities, older persons and family and community; and develops and implements a program/project operations review and evaluation system utilizing the program supervision model to ensure effective and efficient programs and projects implementation; develops institutional mechanism to establish and maintain networks/alliances at the national level to support the implementation of SWD programs and projects; leads the planning, coordination and monitoring of all disaster response efforts in accordance with RA 10121, also known as National Disaster Risk Reduction and Management Act of 2010.


The Poverty Reduction Programs Unit (PRPU) shall be primarily responsible for the management of SWD core programs and projects for poverty reduction.

Specific Functions:

  • Plan, coordinate and institutionalize the implementation and effective complementation of SWD programs and strategies;
  • Monitor, evaluate and document the implementation and results of convergence strategies based on a common M & E framework and systems;
  • Develop training designs and programs in coordination with the IDG for institutional and capacity development of the Bureau;
  • Develop institutional mechanisms in establishing and maintaining networks/ alliances at the national level to support the implementation of SWD programs, projects and strategies;
  • Provide policy recommendations to PPG based on results of program monitoring and evaluation;
  • Provide knowledge resources/products to IDG;
  • Serve as secretariat to National Inter-Agency and/or Steering Committees lodged with the Bureau, where DSWD is the chair.


The Sustainable Livelihood Unit is responsible in managing the implementation of sustainable livelihood programs and projects and shall lead the Department’s efforts in establishing linkages and networks for potential partners.

Specific Functions:

  • Manage, monitor and evaluate the implementation of sustainable livelihood programs and projects;
  • Identify issues and gaps in the program implementation and makes the necessary policy recommendations to PPG based on results of program monitoring and evaluation;
  • Initiate and lead the efforts to network and link with other potential partners for sustainable livelihood program;
  • Develop the Sustainable Livelihood Plan, including budgeting and programming of the sustainable livelihood program implementation;
  • Coordinate with the DSWD Finance Unit and other concerned offices regarding the financial aspect of sustainable livelihood programs;
  • Review and enhance operational guidelines/policy of sustainable livelihood programs and projects;
  • Manage livelihood-related concerns and special activities such as trade fairs and exhibits;
  • Attend inter-agency meetings related to livelihood programs;
  • Provide technical assistance to the sustainable livelihood program implementation;
  • Act on livelihood referrals from other offices/agencies and walk-in clients;
  • Maintain database on sustainable livelihood programs.


Community-Driven Development Program is responsible for the overall management of the KALAHI-CIDSS project and other projects implemented using the community driven development approach.

Specific Functions

  • Act as the Secretariat to the Regional Steering Committee and the Regional Inter-Agency Committee;
    Plan, direct, and coordinate project implementation across all agencies including LGUs;
  • Recommend to the Project Director, the framework of strategies and procedures – service delivery, training and social marketing/communications systems – within which the units responsible for managing different project sub components will operate;
  • Coordinate with the DSWD Finance Unit and COA regarding financial matters of the project;
  • Prepare progress reports to the Project Director, Regional Steering Committee, regional oversight agencies, and donor agencies of the project;
  • Coordinate the efforts of LGUs, NGOs, media and other partner agencies to monitor barangay sub-projects, in accordance with the procedures instituted by the Project Director and the Project Steering Committee; and
  • Recommend to the Project Director any administrative and management issues for resolution.


The Regional Pantawid Pamilya Program  executes all plans, policies, tasks and activities in the implementation of the CCT program.  This division is responsible for the operation of the program systems and procedures through its five major units and five support units.

Specific Functions

  • Manage and monitor the operations of the Pantawid Pamilya Program;
  • Oversee and supervise operations at the RPMO levels;
  • Provide technical assistance and monitors field operations and implementation;
  • Oversee and monitor overall program budget and disbursement and ensures efficient, effective and economical use of resources;
  • Formulate, implement and monitor implementation of program policies, guidelines and regulations;
  • Evaluate program accomplishments and provides recommendations in changes in program plans, policies and guidelines;
  • Ensure the proper coordination and timely information about the program for all agents involved including other central government agencies, province and regional regional governments service providers, beneficiaries, social control groups among others.



The Policy and Plans Division serves as a venue for communicating, advocating, coordinating and collaborating on
matters relating to policy development and plan formulation, information communication technology (ICT) service
management, national poverty targeting at household level and liaisoning with the legislative branch and
partners for priority social safety nets, social welfare and development policies.

It also serves as a venue to ensure inter-operability (vertical and horizontal) between and among offices, bureaus,
services of the central office and the field offices.

The PPD will be composed of the Planning, Research and Monitoring Unit (PRMU), the Regional Management and Communication Technology Management Unit (RICTMU) and the National Household Targetting System for  Poverty Reduction Unit (NHTSPRU).

A. Policy, Planning, Research and Monitoring Unit (PRMU)

The PRMU is primarily responsible for providing leadership in the formulation, monitoring and evaluation of policies and plans of the Department and of the social protection sector along social welfare and development and social safety nets. It is also responsible in coordinating and facilitating inter-office, inter-bureau and inter-agency meetings on ASEAN, APEC, UN and other bilateral agreements relative to the monitoring of compliance to regional and international commitments/instruments in line with social protection particularly on social welfare and social safety nets. It coordinates the development and promotion of the Department’s policy reform and legislative agenda and in conducting basic and policy researches. The Unit also provides leadership and/or secretariat support to various technical working groups (TWGs) and inter-office bodies within and outside the Department.

The three (3) units in PPD are:

A. Planning, Research and Monitoring Unit:

  • Together with Financial Management Unit coordinate the preparation of the Department’s Annual Work and Financial Plan.
  • Provide planning and monitoring parameters/guidelines in the formulation of the agency, regional and sectoral plans (e.g. planning based on the results of the Program/Performance Review and Evaluation Workshop);
  • Initiate the formulation/updating of the strategic, medium and short-term plans of the Department and the social protection sector particularly on social welfare and development and social safety nets.
  • Develop and implement the planning and reporting system of the Department.
  • Provide leadership in the enhancement and generation of social protection statistics (social welfare and development and social safety nets).
  • Monitoring and evaluation of DSWD organizational performance, programs and projects
  • Operationalize the DSWD-wide monitoring & evaluation system.
  • Provide technical assistance on social protection planning, monitoring and evaluation, reporting and statistics (e.g. Social Protection and Development Report).
  • Provide leadership in the formulation of policies of the Department and of the social protection sector along social welfare and development (SWD) and social safety nets (SSN)
  • Provide direction and leadership in undertaking analysis of/for SWD/SSN policies to determine gaps and measures to address the gap in coordination with concerned groups
  • Monitor and evaluate the Department’s SWD/SSN policies
  • Formulate and monitor the implementation of the Department’s medium-term research agenda.
  • Initiate the preparation of research proposals, assessment of research proposals and conduct of research necessary for decision making, planning, policy formulation and legislative requirements
  • Provide secretariat support to inter-agency and inter-office committees (e.g. RMDC, RCMB, RCFF, SDC-SCSP and HDPRC)
  • Provide technical assistance along policy and research.

B. National Household Targeting System for Poverty Reduction Unit

The National Household Targeting System for Povery Reduction Unit ensures the development and adoption of  relevant unified criteria that identifies poor households who would be beneficiaries of social protection programs.  It aims to improve access and utility to/of the national database of poor households of various social protection stakeholders.

C. Regional Information and Communication Technology Management Unit (RICTMU)

The Regional Information and Communication Technology Management Unit (RICTMU) [formerly the Management Information Systems Unit (RMISU] is the service which strategically supports the Department’s social protection and poverty alleviation strategies for improved quality of life. The service supports the achievement of the Department’s Reform Agenda in its leadership role in social protection and social welfare and development though development, enhancement and maintenance of management and information and communication technology (ICT) systems.

General Functions:

  • Responsible in determining and recommending necessary, cost effective infrastructures and systems that enhance the DSWD’s competency for ICT governance.
  • Serves as the service manager for the Regionawide ICT systems and infrastructure through a mainstreamed approach.
  • Serves and works across offices of the DSWD Field Office to sustain the productive application of ICTs to social protection and social welfare and development programs, projects, administration and services.
  • Fosters the efficient and effective use of ICT by the DSWD Division/Units/Centers and Institutions/SWAD Offices by providing advice, tools, information and services to help OBSUs and FOs use ICT to improve administration and service delivery – often referred to as e-government.
  • Works with other government agencies, non-government organizations, the academe, business, and the citizens and other bodies at various levels to realize and maintain the department’s commitment to e-government and e-governance.


The Institutional Development Division shall initiate and sustain the development, coordination and synergy among and in-between DSWD intermediaries and stakeholders to enable them to become empowered, pro-active and highly supportive partners in the delivery of coordinated social services.

General Functions:

  • Build capacities of its institutional partners through training/capability building, knowledge management, technical assistance, standards development and enforcement, as well as resource generation and management.
  • Build organizational capabilities towards fostering a culture of excellence and professionalism thru a re-engineered organization that is responsive to institutional and organizational requirements.

Specific Functions:

  • Conduct and regularly update the situational analysis that would look into the institutional and organizational development needs and requirements of the SPPR sector.  This is in collaboration with the other clusters and stakeholders;
  • Lead in the formulation and periodic review/updating of the institutional and organizational development strategies, policies and plans of the department;
  • Harmonize and coordinate the efforts with the different Division/Units/Special Projects of the department and institutional partners in the implementation of the ID strategies; and
  • Conduct regular monitoring and periodic evaluation of the department’s ID and OD strategy implementation.



Human Resource Development Bureau (HRDB) is responsible for services related to addressing the Department’s manpower requirements and ensuring the well-being of personnel towards greater employee productivity and overall organizational effectiveness. It shall lead the development of policies and systems relative to manpower planning, recruitment and selection, performance management, human resource needs assessment, career development and employee welfare and labor relations.

Specific Functions:

  • Advise management on the development of human resource development (HRD) policies, programs, and standards;
  • Implement, review and develop HRD policies and programs for the attainment of organizational goals;
  • Conduct research and development studies relative to manpower planning; human resource needs assessment; recruitment, selection and placement; performance management; career management and development; and employee welfare and labor relations;
  • Maintain pertinent database relative to human resource development, performance management, career development, and other organizational development concerns;
  • Maintain effective liaison with other offices relative to its key result areas.


The Standards Bureau is responsible for fulfilling the regulatory and quality assurance roles of the Department.

Specific Functions:

  • Develop national standards on registration, licensing and accreditation of Social Welfare and Development Agencies (SWDAs) and service providers;
  • Provide technical assistance to SWDAs along implementation and compliance to standards;
  • Monitor compliance of  Registered, Licensed and Accredited (RLA) SWDAs and service providers to the set standards on community-based and center-based programs and services;
  • Develop policies, provide technical assistance and monitor the implementation by the RLAs and service providers granted authority to conduct national fund drives;
  • Facilitate duty-free entry of foreign donations to SWDAs and Service Providers endorsed for duty-free entry and monitor distribution and utilization of the same;
  • Manage on-line data base system of SWDAs and service providers; and
  • Document good practices along standards regulation and enforcement.


Provides leadership, staff expertise and support in the management/administration of financial resources, facilities and the physical infrastructure, personnel administration, legal management and assistance, supplies and other logistical management of procurement activities in a manner that is transparent, accountable, proactive, results oriented, and value adding to the stewardship of the DSWD’s resources.



Administrative Unit is primarily responsible for the provision, maintenance and management of logistical requirements to support the Department in the attainment of its vision and mission. It develops policies and formulates plans and programs related to the provision of logistical services and personnel administration. It is also responsible for the provision of services related to procurement, property and supply management, record management, maintenance of properties/facilities, operation of transportation, communication, utility services and supervision of janitorial and security services. It ensures that appropriate management systems and procedures are in place for economical, efficient and effective administrative services.

Specific Functions:

  • Develop and recommend policies, programs, and procedures relative to efficient and effective property management, provision of transportation/ communication/ security/ janitorial services, maintenance of assets/properties and personnel transactions;
  • Provide logistical support, strategic services and technical assistance to the Division/Units/Centers and Institutions and Special Projects;
  • Responsible for the custodianship of all properties of the Field Office;
  • Ensure policies, programs, systems and procedures on the efficient and effective record management, provision of transportation/communication/security /janitorial services, maintenance of facilities and assets of the Field Office are in place and implemented; and
  • Implement and monitor personnel programs of the Field Office.  It is composed of four Sections: General Services; Asset, Property and Records Section; Procurement and Supply Section and Personnel Management Section.

General Services Section

  • Develop and recommend policies, programs and procedures for the efficient and effective record management, provision of transportation / communication / security / janitorial services, maintenance of vehicle, equipment, building and ground, as well as other assets of the Field Office;
  • Ensures that the policies, programs, system and procedures on the efficient and effective record management, provision of transportation / communication / security/ janitorial services, maintenance of vehicles, equipment, building and ground, as well as other assets of the Field Office are in place and implemented;
  • Responsible for the provision of efficient and effective record management, including retrieval and disposition, as well as messengerial services. It shall include safeguarding of historical and important documents;
  • Ensure the upkeep of the building, equipment and other physical property of the Field Office;
  • Ensures compliance to safety standards of the work place, roadworthiness of the vehicles, availability of water and power supply, clean and healthy work environment;
  • Implements infrastructure projects;
  • Provide technical assistance on the record management maintenance of equipment, building, facilities and other physical property, as well as engineering and construction works of the Field Office.

Personnel Management Section

  • Advise and update management on personnel policy and administration;
  • Establish and implement an integrated personnel program that shall ensure periodic/regular review of classification and remuneration of positions in the Field Office;
  • Administer policies/rules, monitor and act on all personnel matters relating to attendance, tardiness, leave of absence, retirement, and other personnel records transactions;
  • Administer the classification and compensation plan of Field Office positions and personnel;
  • Prepare payroll of personnel for salaries and other compensation and benefits;
  • Maintain personnel records and files;
  • Generate, maintain, and submit personnel statistics/information and reports needed by the management and oversight agencies;
  • Maintain plantilla of personnel of the Field Office;
  • Determine and recommend expenditure level of personnel services;
  • Prepare/issue appointments and contracts of service of personnel of the Field Office; and
  • Implement administrative and disciplinary sanctions imposed on erring personnel of the Field Office.

Procurement and Supply Section

  • Responsible for the procurement of logistical support whether goods or related services, through either purchase of lease
  • Recommend policies, programs and procedures on procurement;
  • Ensure that the policies, programs, systems and procedures on procurement of equipment, supplies, materials, related services, and other logistical support are in place and implemented;
  • Responsible in the forecasting, operation and issuance of stockpile;
  • Provide technical assistance on logistical concerns.


The Financial Management Unit is responsible for the preparation and implementation of an effective financial plan to support the Department’s program/activities/ projects aimed at achieving its desired outcome and mandate; development and implementation of policies and guidelines for the effective, efficient and economical management of financial resources of the department; management of financial and related non-financial information system to ensure timely compliance with reporting requirements of oversight agencies and statutes, and to support or provide management with relevant information and advice / options in decision making process; and the evaluation and analysis of the operating performance of various responsibility centers of the Department.  It is composed of three Sections: Budget Section, Accounting Section, Cash Section.

Specific Functions:

  • Formulate and implement fiscal policies and guidelines of the agency;
  • Review and consolidate the Field Office budget proposal;
  • Prepare annual financial plans of the Field Office;
  • Ensure propriety, legality and completeness of claims,/ financial transactions of the Field Office;
  • Provide management and oversight agencies with timely, relevant and accurate financial and management reports;
  • Provide efficient and effective management of cash of the Field Office to ensure optimal utilization;
  • Provide financial advice and options to enable management to make sound financial decisions on matters relating to management of assets, liabilities and risks; and
  • Provide various units/sections of the Field Office with staff advice and assistance on budgetary, financial and cash management matters;